Rocketplay Privacy Policy

According to the gambling rules, we have a legal obligation to process players’ data in order to provide them with our services. The Privacy Policy explains what data we collect and for what purpose.

The Rocket Play platform belongs to Dama N.V., which is registered in accordance with the laws of Curacao (registration number – 152125) and has a registered address of Scharlooweg 39, Willemstad, Curacao. 

Dama N.V. operates based on the license for electronic games No. 8048/JAZ 2020-13, the company Antillephone N.V., authorized by the Government of Curacao. Payment transactions with Paysafe are made through Dama N.V. The player is responsible for familiarizing himself with the existing laws and acts of this policy regarding online gambling.

By creating an account on the website, you agree to all the provisions of the existing privacy policy. In case of disagreement, please do not use the website.

Please note that the privacy policy is an agreement between you and the company. We may make changes to the policy and try to notify players about it, but we encourage you to regularly review this privacy policy.

INFORMATION WE COLLECT

The information requested for processing includes:

  • Information provided during registration/creating an account (name, date of birth, email address, phone number);
  • Correspondence with the company is carried out through: website, email, web chat, etc.
  • Player Account Transaction History;
  • Website logins (location data, browser/device data, weblogs, activity logs, and other traffic information);
  • Documents requested for verification (identity card, bank statements, etc.);
  • Participation of players in surveys, etc.

HOW WE USE YOUR INFORMATION

The purposes for which your data is used:

  • Processing transactions and player bets;
  • Providing support to players;
  • Provision of company services;
  • Identification and passing of inspections;
  • Providing information about advertising offers;
  • Compliance with legal obligations;
  • Analysis of consumer trends, etc.

MARKETING COMMUNICATION

We also use your data to provide marketing information about promotions and offers. If you decide not to receive marketing information, you can opt out of this in your account settings or by contacting customer support [email protected].

OBTAINING PERSONAL INFORMATION

We do not collect personal data without the player’s knowledge. However, we can do this in cases where the player would provide information when using our services or otherwise interacting with us. 

We may receive information from service providers, such as those providing fraud prevention services. We can also attract similar ones for technical support during data processing.

Personal data is protected by our privacy policy. Personal data may be disclosed to third parties exclusively in accordance with the privacy policy and are protected by third-party providers in accordance with the agreement.

DATA RECIPIENTS

The receipt, storage, and processing of personal data can only be carried out by those companies belonging to the group of companies of our business, as well as by our business partners. Access to players’ personal data is also available to employees of our company associated with the use or processing of data, as well as those who have signed a non-disclosure agreement.

We/our business partners may need to transfer personal data within the EU, EFTA, and EEC. By interacting with the website, you consent to the use of your data in these countries in accordance with the privacy policy.

RELEASING DATA TO THIRD PARTIES

We may disclose your personal data if required by law or law enforcement or regulatory authorities to ensure the security of the legitimate interests of the company.

We use third-party data processors on our behalf and solely in accordance with our agreement with them. We may also disclose personal data in case of the acquisition of a new company. In the event of a change in the structure of our company (merger, acquisition, etc.), personal data may be included in the sale or transfer agreement. We will inform the players according to our policy.

DATA RETENTION

If you close your account on our website, we store personal data for at least 5 years from the date of the last transaction or account closure in accordance with the anti-money laundering rules in licensed gaming jurisdictions.

SECURITY OF YOUR DATA

In accordance with the regulations and privacy policy, we strive to protect your personal data and preserve your privacy, as well as provide players with secure services on our platform.

Access to account data is only available using an ID and password. You can also set up two-factor authentication to increase the protection of your data.

CONTACTING US

How can you contact us regarding the privacy policy or other matters:

Email[email protected].
Online chat on the website

We use cookies and similar tracking tools to collect relevant information. Cookies are small text files that are stored on your computer or equipment when you visit our web pages.

Cookies are text files that are stored on your device when you visit websites. We use cookies to collect information about your visit, such as your browser, IP address, etc. We do not use the collected data to identify your identity without obtaining your consent.

Cookies include:

  • Necessary cookies (providing navigation and basic functionality of websites);
  • Functional cookies (analysis and processing of consumer preferences, such as language, region, etc.)
  • Advertising cookies (content marketing evaluation).

Many websites automatically accept cookies. By changing your browser settings, you can block or delete cookies. However, we do not recommend doing this, as this may limit your use of our website.

NETENT GAMES

When you play casino games created by NetEnt, NetEnt’s Privacy Policy applies too.