RocketPlay Terms & Conditions
Before using the website, please carefully read these Terms and Conditions. By registering a Player Account, you agree to and confirm your consent with the Terms and Conditions.
Rocket Play is owned and operated by Dama N.V. It is incorporated under the laws of Curacao with company registration number 152125 and has its registered address at Scharlooweg 39, Willemstad, Curaçao. Dama N.V. operates under E-gaming license No. 8048/JAZ2020-13, which is issued by Antillephone N.V. and authorized by the government of Curacao. Friolion Limited, a company incorporated under the laws of Cyprus with company registration number ΗΕ 407624, and registered address at Pavlou Nirvana & Aipeias 4, Alpha Tower, floor 1, flat/office 11, 3021, Limassol, Сyprus, facilitates within DAMA group. DAMA group operates under the E-gaming licenses of Curacao (8048/JAZ2020-13) and Estonia (HKL000255). All payments with Paysafe are made via Dama N.V. Players have the sole responsibility to inquire about the existing laws and regulations of the given jurisdiction for online gambling.
Players have the sole responsibility to inquire about the existing laws and regulations of the given jurisdiction for online gambling.
In case there are other language versions of the Terms available, the English version will always prevail.
The Casino retains the right to unilaterally modify the Terms and Conditions as needed. The Company will make an effort to inform players of any significant changes via email.
The Casino only accepts players from countries where online gambling is legal.
It is the player’s responsibility to know and comply with the gambling laws of their jurisdiction.
The Casino also requires players to be adults, as determined by the jurisdiction’s age limit for online gaming. Players should ensure that they do not violate any applicable laws by participating in the games.
The Company may request proof of age and reserves the right to restrict access to the Website or suspend Player Accounts for non-compliance.
Bonuses are not available to players from Sweden, including participation in promotions and Loyalty rewards.
Use of player account
Each player is limited to creating only one personal account. Registration must be done individually.
Creating multiple player accounts may result in termination of all such accounts and cancellation of payouts, at the sole discretion of the Casino. Players must not provide access to their account or allow any third party, including minors, to use the website.
Login details must not be disclosed to anyone. Rocketplay is not responsible for any abuse or misuse of the member account due to the disclosure of login details to a third party, whether intentional or accidental.
Any returns, winnings, or bonuses obtained during the time a duplicate account was active will be reclaimed by the Casino, and players are responsible for returning any funds withdrawn from the duplicate account.
The website is for personal use only and should not be used for commercial profit.
Players must maintain and update their account details.
The Casino reserves the right to make a phone call as part of the KYC procedure. Withdrawals may be put on hold until the account is fully verified. Reasonable efforts will be made to contact the player regarding the withdrawal of funds. If the player cannot be reached within two weeks from the date of the verification request, the account will be locked due to failure to pass the KYC procedure.
Disclaimer of liabilities
By accepting these Terms and Conditions, the user acknowledges that gambling may result in financial loss.
The Casino is not responsible for any damage caused by your use of the Website, such as hardware or software defects, unstable or lost Internet connection, or other technical errors that may limit access or disrupt play.
In the event of an error in wager confirmation or payment, the Company reserves the right to cancel or correct such errors.
If the Casino mistakenly credits the Player’s Account with a deposit, bonus, or winnings that do not belong to the player, it will be deducted.
The Casino, its directors, employees, partners, and service providers do not guarantee the fitness of the software or the Website, nor the absence of errors. They also do not guarantee uninterrupted accessibility of the Website or games. They shall not be liable for any loss, costs, expenses, or damages arising from your use of the Website or participation in the games.
By using the Website or participating in the Games, the user agrees to fully indemnify and hold harmless the Casino, its directors, employees, partners, and service providers for any cost, expense, loss, damages, claims, and liabilities.
The Casino has the final decision-making authority to determine if the user has violated its Terms and Conditions, resulting in their suspension or permanent barring from the Website.
Anti-Fraud Policy
The Company has a strict anti-fraud policy and utilizes various techniques to prevent fraud. If a player is suspected of fraudulent actions such as collusion, unfair winnings, or cheating, the Company may terminate the player’s account and withhold payouts.
The decision is at the Company’s sole discretion, and the player will not be informed of the reasons. The Company may also report fraudulent actions to regulatory bodies.
The Casino does not tolerate advantage play. Attempts to exploit casino welcome offers or promotions may result in voiding bonuses and associated winnings. This can occur for various reasons, such as using stolen cards, chargebacks, creating multiple accounts for promotional purposes, providing incorrect registration data, submitting forged documents, or engaging in actions detrimental to the Casino.
The Casino reserves the right to close a Player Account, refund the remaining balance (deducting relevant withdrawal charges), and is not obligated to provide a reason or prior notice.
In the event of a chargeback, the casino may:
Charge the player an amount equivalent to their available balance to compensate for damages and expenses caused by the chargeback.
Seek further damages and financial losses from the player using the contact details provided during registration (e.g., phone, email).
Close the player’s account and forfeit any winnings resulting from the chargeback attempt.
To verify a player’s account, the casino requires identification documents as specified in the Anti-Money Laundering and Know-Your-Client Policy. Video verification may be requested at the casino’s discretion. The provided documents will be reviewed within 7 business days, with a usual review time of 24 hours unless additional checks are needed. Enhanced verification may take up to 14 business days.
